On Thursday 9 April, the results of the fourth Provider Performance Survey were presented during a webinar organised by Hospitality Group. In the independent study Facilicom emerged as the best Integrated Facility Management (IFM) and PPP service provider in the Netherlands. Facilicom’s multi-services proposition came in a solid third place.
The study into the performance of facilities providers in the Netherlands – which use high-end sourcing models – is broken down into four categories: Multi-services, Managing agent, Integrated Facility Management (IFM) and Public Private Partnership (PPP).
The Provider Performance Survey is characterised by the fact that the performance of providers is actually assessed by clients. In total, more than 144 clients were interviewed: an increase of more than 10% compared to last year. Want to know more about the survey and the criteria on which providers were assessed? Then visit Hospitality Group’s website: https://www.hospitality-group.nl/media/fm-provider-performance-onderzoek-2019/